Refund Policy

Last updated: January 2026

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Blooms by Bug requires a non-refundable deposit of 30% of the total project cost, due at the time of signing to secure your date and begin planning and sourcing. This deposit is non-refundable under all circumstances.

The remaining balance must be paid in full no later than seven (7) days prior to the event date to ensure proper sourcing, ordering, and conditioning of all blooms.

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To support clear communication and smooth execution, Blooms by Bug will reach out to confirm event details approximately 14 days prior to the event, and again 7 days prior to confirm final invoicing and payment.

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Cancellations & Refunds

Due to the nature of floral design and the advance purchasing required, all payments are non-refundable. No refunds will be issued for cancellations, date changes, or unused services once payment has been made.

 

Rescheduling

Requests to reschedule an event must be submitted in writing as soon as possible. Rescheduling is subject to availability and is not guaranteed. If Blooms by Bug is available for the new date, the non-refundable deposit may be applied toward the rescheduled event, provided the new date occurs within 12 months of the original event date. Any additional costs due to seasonal availability, pricing changes, or design adjustments will be invoiced separately.

If Blooms by Bug is not available for the new date, or if the event is rescheduled outside of the 12-month window, all payments made will be forfeited.

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By submitting payment, you acknowledge and agree to this Refund Policy.